Privacy Policy

Who We Are

CSMediaPro LLC is a systems implementation and technology consulting company based in North Carolina, USA. This Privacy Policy describes how we collect, use, and handle your information when you visit csmediapro.com or purchase products from us.

Information We Collect

We collect information you provide directly to us, including:

• Your name and email address when you submit an inquiry or purchase a product
• Your message content when you contact us through our website forms
• Payment information processed by Stripe — we do not store payment card details directly

We reserve the right to use analytics packages to understand how visitors use our site. This may include data such as pages visited, time on site, and general geographic region. Any analytics tools we use are subject to their own privacy policies.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill your requests
• Deliver purchased products and grant access to community resources
• Send transactional emails related to your account or purchase
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Payment Processing

All payments are processed by Stripe. When you make a purchase, your payment information is transmitted directly to Stripe and is subject to their privacy policy. CSMediaPro LLC does not store or have access to your full payment card details.

Community Platform

When you purchase a product or submit an inquiry, we may create an account for you on our community platform at playbooks.csmediapro.com. That platform is subject to its own terms and privacy practices in addition to this policy.

Data Retention

We retain your information for as long as necessary to provide our services and comply with our legal obligations. You may request deletion of your personal information by contacting us at contact@csmediapro.com.

Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by emailing us at contact@csmediapro.com. We will respond within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the revised policy.

Contact

If you have questions about this Privacy Policy, please contact us at:

CSMediaPro LLC
North Carolina, USA
contact@csmediapro.com